FREQUENTLY ASKED QUESTIONS

Frequently asked questions

Do you offer vegan Services?


100% We offer vegan options for all of our nail, beauty and hair services.




Can I use an expired gift voucher?


Yes! Our vouchers don't expire




Do I have to pay a deposit if I have a gift voucher?


Yes you do. If you have a voucher, bring it along to your appointment and we will refund your deposit at the end of your service. If your voucher has a booking code, you can use this code to book online and your deposit will come off your voucher total.




Can you remove my SNS/Acrylic/Hard Gel nails?


No. We do not offer services for this. You will need to have these removed or refilled elsewhere prior to your appointment with Trophy Wife. If you arrive with any of these products on your nails that need to be removed, we will be unable to proceed with your service.




Do you take group bookings/parties?


Yes, we can hold these in the salon if there are not too many of you, or we can come to you! Email hello@trophywife.com.au for more information.




Do you do nail extensions to make my nails longer?


Yes we offer Apres Gel-X Nail extensions which are a new fancy system that we find keeps the nail healthier than it does with other nail extensions such as SNS and acrylic. Please note these are softer than the aforementioned nail systems so you will need to go easy on them until you are used to them.




Can I have custom nail art I found on Pinterest or the internet?


Yes, but please forward the image of your design at least 48 hours prior to your appointment to ensure we can allow enough time.




Is there wheelchair access into the salon?


Yes, 100%




Can I buy a Gift Voucher?


Yes, visit the gift voucher tab in our website menu or collect in salon.





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